Refund policy

Return & Refund Policy

Last Updated: August 2026

At Library Lanterns, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

Returns

  • You have 30 days from the date of receiving your item to request a return.

  • To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.

  • You will also need the receipt or proof of purchase.

Return Process

  1. Contact us at yamineshal@gmail.com or call +92 300 5203379 to initiate a return request.

  2. Once your return is accepted, we will send you instructions on how and where to send your package.

  3. Items sent back to us without first requesting a return will not be accepted.

Non-Returnable Items

Certain types of items cannot be returned:

  • Final sale or clearance items

  • Custom or personalized products

  • Gift cards

Refunds

  • We will notify you once we’ve received and inspected your return.

  • If approved, you will be automatically refunded on your original payment method within 5–10 business days.